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Unified Communications & Telecomm

Unified communication (UC)—the convergence of voice, video, and data services on a shared infrastructure—represents both a technological and cultural shift for federal agencies. It offers significant benefits to productivity by removing communication barriers and facilitating the use of diverse media sources, but introduces the challenge of providing consistent performance and support across multiple integrated systems and products. To succeed in implementing effective UC solutions, government agencies must join forces with business partners that possess the thought leadership, end-to-end solutions, experienced personnel and qualifications to make their plans a reality.

T&T designs and implements customized UC solutions that are both best-in-class and best-value for our defense and civilian clients. We perform site surveys, design and testing, integration, installation, and operations and maintenance for small, medium, and large telecommunications systems. Our tasks range from connectivity changes within a user base to alterations of core system capacity and delivered features. We manage Base Telecommunications Systems (BTS) for the Air Force, Network Enterprise Centers (NEC) for the Army, and a nationwide Voice over Internet Protocol (VoIP) network for the Department of Labor (DOL). In addition to our Avaya partnership, and Cisco expertise, T&T supports major telecommunications brands such as Motorola, Nortel, Digital Toshiba, Lucent Merlin, AT&T Spirit, Eagle Telephonics, and Executone. Our UC support functions include:

  • Voice over Internet Protocol (VoIP) solutions
  • Switching systems installation and management
  • Inside/outside cable plant design and maintenance
  • Voice, video, and data system improvement, modification, and implementation
  • Customer premise equipment (CPE) maintenance
  • Outside carrier and network interface management
  • CAT 5, CAT 5E, CAT 6, and fiber optic cabling services

T&T has 19 years of experience providing high-quality support of telecommunications projects. We have demonstrated success on directly relevant prime contracts for our Air Force customers at Whiteman Air Force Base (AFB), Minot AFB, the U.S. Air Force Academy, and Joint Base San Antonio, as well as for Army customers at Fort Carson and Fort Leonard Wood. Our UC services include support for configuring switching systems to interface with fiber optic multiplexers, T1 span shelves, voice mail systems, call accounting systems, and other switching system equipment such as security cameras and security systems. We ensure that all supported communication systems maintain network integrity and operate 24x7x365.

On one prime contract with the DOL, T&T designed and implemented a centralized Cisco AVVID Voice over Internet Protocol (VoIP) network that spans nearly 125 centers and 20,000 users across the nation. We have migrated almost 100 of those centers to this UC cluster, reducing the cost of voice services by more than $1 million annually.