Enterprise IT

The mission of IT planning, operations, and maintenance (O&M), from the perspective of a federal contractor, is to deliver technical assistance and overall support for the client’s initiatives and daily operations, both from an enterprise-wide perspective and a task-specific perspective. An open and productive partnership with a trusted contractor is an important element in creating and disseminating these types of IT solutions. To help accomplish these goals, T&T works in partnership with federal Chief Information Officers (CIOs) to enhance current IT operations and strengthen their support of critical tasks such as, supporting large scale Windows 10 upgrades and service desk consolidations at DoD and multiple civilian agencies.

T&T’s Shared Services Model allows application of critical technology injection to improve operations with proven and secure solutions. We support our client’s initiatives at both the enterprise and program level, providing ITIL based service engineering, deployment, and sustainment, and the proven ability to implement a Services Model for IT operations at the Agency level. T&T’s Ops Teams utilize process, engineering and automation to build high quality, sustainable and efficient operational models, teams and organizations. Working with integrated teams, we create secure and yet useable environments through CAC and other advanced access management system integration tools. Our teams have proven capabilities to implement solutions for government-wide initiatives calling for openness, and are experienced with the wide variety of policies and regulations regarding IT systems, processes, and infrastructure.

  • Infrastructure
  • Cloud migration and hybrid cloud model
  • Desk Top, Windows 10 and Virtual Desktop Infrastructure
  • Enterprise Operations Security Integration
  • Service Desk support, consolidation, and modernization
  • Process and system automation and IT Factory implementation
  • IT Strategy and CIO support

We create customized approaches needed to meet the mission requirements of diverse customers within an organization, each with their own individual, specific, and complex missions. Simultaneously, we address the wide variety of policies and regulations regarding IT systems, processes, and infrastructure, such as Internet Protocol Version 6 (IPv6), Homeland Security Presidential Directive 12 (HSPD‐12), and other government-wide initiatives focused on openness and transparency. By addressing these challenges and providing robust and reliable service that supports our client’s goals, T&T provides critical support for federal agencies’ attempts to leverage IT to create more efficient and effective government.