Data Center Operations

T&T performs data center operations and support for nationwide, enterprise-level systems and facilities providing mission-critical services for thousands of government users. We test and deploy vital LAN and WAN components, detect and resolve infrastructure failures, and configure servers, hubs, and routers. We have experience with network clusters and distributed systems and maintain them at multiple sites. T&T also provides primary help desk support through data centers, from initial trouble call through ticket tracking, escalation, and final resolution. Our web experts design web sites, monitor site traffic, regulate access rights, and manage site security. Our data center support functions include:

  • Tier 1-3 help desk services
  • Network infrastructure design and optimization
  • Web site and portal development
  • Server consolidation
  • Cloud computing support
  • Backup and recovery solutions
  • Asynchronous Transfer Mode (ATM), Gigabit Ethernet (GigE), and LAN Emulation (LANE) technology deployment